IT Systems Engineer

Job Description

Title: IT Systems Engineer

Company Name: IT CONNEXION PTY LTD

Vacancy: 1

Job Location: Australia, Victoria, Melbourne, Eastern Suburbs, Hawthorn East

Employment Status: Full time

We are looking for a highly skilled IT Systems Engineer to work with our team. This role will be based in our Hawthorn East office, with project work and support at customer sites. We also offer some flexibility to work from home.

About Us

We are a growing IT & Communication Service provider for the Australian market with an extensive range of offerings (managed services, cloud solutions, IT security, and software development) to meet the diversified requirements of our clients.

We have a supportive and flexible working culture with a dynamic team environment. We enjoy a trusted reputation with our clients for high-quality service and results which is why the majority of our business is from referrals.

About The Role

This is an IT System Engineer role best suited to those working in the IT services area with at least 2-years of experience supporting multiple client environments. You will need to work collaboratively and liaise effectively with various parts of the business and vendors as necessary. 

The responsibilities of this role include:

  • Remote and on-site desktop support and system engineering services for external clients
  • Resolving IT related issues working with the internal team and external vendors
  • Deploy, configure, test and maintain IT infrastructure (system and network) on-premise, cloud, and hybrid internally and for clients
  • Preparing and maintaining site configuration details and documentation
  • Participate in the design, planning, implementation, and post-project support
  • Building & maintaining customer relationships

Required skills and experience:

  • IT Support (Level 2/3)
  • Microsoft Server OS: Windows Servers 2016 (or 2010/2012 R2), Active Directory, Group Policy,  DHCP, WSUS/SCCM, DNS, IIS
  • Virtualisation technology such as VMWare and Hyper-V
  • Virtual Apps and Desktops:  MS Remote Desktop
  • Networking: VPN, Cisco, Brocade, Sophos. Good knowledge of LAN / WAN Networking and experience with routers, access points, firewalls and UTMs
  • Collaboration: MS Exchange 2007+, MS Skype for Business, MS O365, MS Sharepoint
  • Cloud Services: MS O365, MS Azure, AWS
  • Backup Technology: MS Windows Server Backup, Symantec Backup Exec, Veeam
  • Cyber-security skills and experience 
  • Other OS: UNIX, Linux
  • Qualification: Any Microsoft, VMware, and/or any other vendor certifications will be highly regarded.
  • Valid driver license

We offer a competitive base salary commensurate with experience, qualifications, and potential to excel in this role.

About You

The ideal candidate should have a minimum of two years of experience working with a managed services provider with a natural talent for client relationships and excellent communication skills.

Please note this role is only open to Australian nationals or those holding a relevant working visa already living and working in Melbourne.

How To Apply

If this sounds like you, please forward a current copy of your CV. We are not an agency and will personally process your application.

ITConnexion
www.itconnexion.com

Read Before Apply

Which of the following statements best describes your right to work in Australia?
What's your expected annual base salary?
Do you have technical support experience?
How many years' experience do you have as an Information Technology Systems Engineer?
Do you have a current Australian driver's licence?

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